FAQ's

How long will my order take?

Most furniture takes about 6-8 weeks to manufacture if not in stock. When you place your order we’ll give you an approximate delivery date. When your order is ready, we’ll contact you regarding delivery.

In stock products  are delivered within 7 days.

Can you make a change in the design for me?

We’re able to customise our designs and create something just for you to suit your exact needs. If you have seen something you like but want it a little longer, wider or taller - or want something totally different, please contact us to discuss your ideas.

You are very welcome to contact us by e-mail: victor.sergent@gmail.com or by phone: 440-935-2537 during business hours. These are Monday-Friday 9.00am-5.00 pm we would be more than happy to help!

How do I care for my product?

Interiors products are sealed and finished and shouldn’t need much more than a dry cloth rubbed over them from time to time.

Oiled products will naturally dry out over time. When this happens, you can re-apply the any of your favorite rubbed oils, and then wipe off any excess. The product I received is slightly different from the image in your shop

This is because no one wooden product is the same as another. If you are dissatisfied with what we sent you, please send it back for a full refund or replacement. We won't quibble this.

Can I wait to view the goods before my final payment?

We require full payment before your goods are despatched; please see our returns policy for further information.

How can I pay?

We accept all major cards, cash or cheque.

Are your products guaranteed?

Of course. Look after them, and they'll last forever. If you have any problem or question, please let us know and we'll sort it out for you.

Do you have a contact phone number?

Yes:  +01 440-935-2537